Service Agreements & Liability Release
Hi Tail is a company that solely offers transportation for pets. Hi Tail has the right to refuse service to anyone at the company's sole discretion. Generated quotes are good for up to a 24 hour hold. Afterwards quotes will expire and a new one must be requested. Quotes are not guaranteed and are subject to change (before/ during or after a trip). Members booking our service are responsible to pay for all services booked.
Risks & Agreements
____I am aware that during transportation services, many parties are handling my pets and their belongings.
____I understand and agree that Hi Tail is not responsible for lost or stolen items in their care. I agree to properly label and secure all pet(s) and their belongings.
____I am aware of the risks my pet(s) may endure during transportation. Some of these risks may be vehicle accidents/ escapes, contact with other animals and people, exposure to animal illness/diseases/parasites, medical emergencies, stress, weather conditions, loud noises, shared animal equipment, and cleaning chemicals. I am aware that Hi Tail will do all within their power, training and knowledge to provide the safest and most secure ride possible.
____I am aware of the risks for my pet(s) riding in a Hi Tail vehicle. Any of my pet(s) and/or pet joining the ride may be at risk of an accident, animal bites or attacks, equipment vehicle malfunctions, cleaning chemicals, loud noises, human and animal illness and weather conditions, shared animal and human equipment. Hi Tail is not responsible for any injuries, illnesses or negligence to any personal or animal within their care.
____I am aware that all dues must be paid in full prior to any services beginning. This includes Hi Tail services as well as third party services (Ex: veterinary, pet day care, pet groomers and all pet care service providers). Hi Tail is not accountable for my failure to pay any third party and their refusal to release my pet(s). I am aware my Hi Tail ride may be cancelled and non-refundable without the return of my pet IF I fail to pay all parties in full. I am aware Hi Tail is not responsible for paying to any third party nor paying on behalf of me or anyone in my party.
LIABILITY RELEASE
I understand that my pet(s) can sometimes be injured or ill, and possible death may occur during transportation. I understand that every pet reacts differently and that animals, by nature, are unpredictable. Therefore, for myself and my pet(s), I have read, understand, and agree to the following: I hereby waive, release, and discharge Hi Tail and its owners from any and all liabilities that result in injury to, or the loss of my pet(s), or any other property of mine and members which arises in any way out of the transportation provided by Hi Tail. I hereby agree to defend, indemnify, and hold harmless Hi Tail and its owner from and against any and all claims of any nature including all costs, expenses and attorneys’ fees, which arise in any way out of the transportation provided by Hi Tail. I understand that Hi Tail will be providing transportation for my pet(s), to and from my specified pick up and drop of addresses I have provided. Hi Tail agrees to exercise reasonable care of my pet(s) during transportation. I accept any and all conditions, rules, and regulations of Hi Tail they will follow within their guidelines in taking the best precautions to prevent pets from injury, illness or fleeing away from their vehicles and during transfer of third parties. I will not hold Hi Tail responsible for lost, stolen, injured, ill, hospitalized, contaminated, stressed, damaged, loss or even death towards my pet(s) and any property involved. I will not hold Hi Tail liable, financially or legally for any of the above stated.
By submitting a ride request and using Hi Tail’s services, you agree to the following: I have received a copy and reviewed all information and understand and agree to all policies, risks, liabilities and all terms of use. I release all liability and any lawsuits against Hi Tail and their staff members. I affirm that I am at least 18 years of age and am freely signing this Liability Release. I am giving up legal rights and/or remedies which may otherwise be available to me regarding any losses I may sustain. I agree that if any portion is held invalid, the remainder will continue in full legal force and effect. I also agree to pay the total amount of any services booked and any future bookings in full.